Any suggestions... apparently I am challenged and like to create a birds nest. I have adjusted the tension and such, but I am still not getting it.
I hear there are some good options that will help with that.
I've seen many reels suggested in this type of thread. I've no experience with Shimano MGL reels. I do have an older Exsence DC that is pretty foolproof if you don't go below the highest setting on the drag option. No problems on the other settings. What's your price range? From personal experience if you want new, then any Daiwa with SV spool is an excellent candidate.
However, if you don't mind used, then I suggest any Daiwa T3 variant as the absolute best reel for avoiding backlashes.
Remember you can't cast a baitcaster like you do a spinning reel. Smoothness is paramount. I suggest a sidearm roll cast to start with. This will keep the rod tip loaded throughout the cast. Avoid jerking the rod. Definitely avoid snagging something on the backstroke part of the cast.
For a T3 set the spool to just remove side-to-side play. A little play won't hurt. Set bottom selection to Normal. Set brake around 5 or 6. I doubt you will backlash unless you snag the lure on the cast.
I would also say that a dual brake reel is another excellent option. I have my older Patriarch XT brakes set lower than any of my other reels (outside of a T3) and have no problems with backlashing.