Not sure of the right place to post this but here we go. 2006 Triton 21x with a 2023 Mercury 250 pro XS My situation is, I had a hull repair done back in September/October of last year. The shop worked up an estimate and Progressive agreed to the repair. The repair was completed at the end of October and I picked the boat up in November. It sat in my shop till January until the tournament trails I was running kicked back off. I was on Richland Chambers 3/2 for a tournament and was heading down south when I noticed I wasn’t gaining any speed. I come off plane and that’s when the boat instantly started to fill with water. I was able to idle the boat over to Pelican Isle RV park where I beached the boat on their boat ramp. Called insurance company and they to take it to a shop to start the investigation/estimate process. So I took it back to where I had the work previously done. The insurance company sent out a 3rd party Marine Surveyor since this shop just completed a repair and the issue is in the same place as the repair work. The Marine Surveyor concluded that the repair work had failed do due poor workmanship. The insurance company then denied the claim and said it was on the fiberglass shop to fix it. The fiberglass shop is saying they fixed it correctly and I need to sue the insurance company. At this point no one is taking responsibility and I’m stuck in the middle boatless.!! So my question is is it worth taking the fiberglass shop to small claims court and getting a judgment against them although that still doesn’t guarantee compensation. First photo is damage from September, second photo is result in March.
Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
I guess I would have left insurance out of it the second time and went straight to the shop and to tell them to fix it, they don’t guarantee their work?
Now the shop probably wants more money out of the insurance co bc they probably feel like they didn’t get paid enough the first time.
I would pack your bags and head to a reputable repair shop, you don’t want it fixed by the original shop anyway, it isn’t worth it.
If you want to head to judge Judy afterwards, you probably have a good case, but don’t waste money on a lawyer rep yourself.
so personally I would contact the insurance company to see if they will back you on them making it right to start. You both have skin in the game with these guys
don't approach them with anger approach with kindness and ask for help. seems to work better now days everyone gets beat down at their job
At this point I wouldn't even be talking to the shop about working on my boat again. I'd be working on a way to try and get that money back for that repair. If it truly failed that bad they would not be touching my boat a second time. I also think your insurance company would be helping you go after them since they paid for the repair.
I asked my insurance company if they would help me resolve this with the shop. They told me no because they paid for the repair to be done the first time and since this isn’t a claim they are paying for they wont help.
Who is your insurance company? Not that it really matters I guess as this thread made me look it up but it appears an insurance company is not responsible for the quality of repairs. They are legally only responsible to pay for repairs. I honestly didn’t know that until this thread.
My opinion only, but the original issue was obviously not repaired properly. I do not know all of the details, but based on your claim and information given, I gotta side with the insurance company here. I hate to defend an insurance company, but they did you right the first time. They have held up their end of the bargain.
HOWEVER......
The missing ingredient here is this.........Was there not any warranty involved?
If the shop that repaired it does NOT warranty their work and the insurance company approved the claim knowing that there was no warranty, then the insurance company must treat this like a completely separate claim. I cant imagine an insurance company approving a claim like this with no warranty however, but who knows.
Good luck and sorry about your misfortune.
Everything on your bass boat is broken......You just don't know it yet.
My opinion only, but the original issue was obviously not repaired properly. I do not know all of the details, but based on your claim and information given, I gotta side with the insurance company here. I hate to defend an insurance company, but they did you right the first time. They have held up their end of the bargain.
HOWEVER......
The missing ingredient here is this.........Was there not any warranty involved?
If the shop that repaired it does NOT warranty their work and the insurance company approved the claim knowing that there was no warranty, then the insurance company must treat this like a completely separate claim. I cant imagine an insurance company approving a claim like this with no warranty however, but who knows.
Good luck and sorry about your misfortune.
This and I would talk to a lawyer, sometimes a simple letter will work. As stated before they would not touch my boat the second time!
I would hire my own independent marine claims adjuster and have them look at it. Depending on what they find, I would then go in that direction. Most likely they will say the repair failed, so at that point you have two separate entities making that claim.
"If ever time should come, when vain and aspiring men shall possess the highest seats in Government, our country will stand in need of its experienced patriots to prevent its ruin." - Samuel Adams
