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Re: Sirius XM is horrible [Re: donothin] #15062528 05/02/24 02:36 PM
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I’ve had 3 month promos with new co cars several times, I listened to it when it was free, but I just can’t bring myself to paying for it.

Re: Sirius XM is horrible [Re: beartrap] #15062531 05/02/24 02:40 PM
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Originally Posted by beartrap
be careful about giving them your credit card info.....a few years ago they made me a 6 month $30.00 deal then after 6 months,used my credit card info to renew me for $175.00 a year...they are a bunch of crooks and i wish i had a choice but I still use them ....make them send me an invoice every 6 months and i mail them a check....



Or just read the service agreement that you agreed to.

Re: Sirius XM is horrible [Re: donothin] #15062540 05/02/24 02:51 PM
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Sirius XM has the worst customer service of any large company I know. They treat their customers like deadbeats who don't pay their bills. Even their emails are titled "account reconciliations".

They produce a bill, then within ten days of the date they produced the bill...not when you get it...they start sending threatening emails about needing payment to avoid disruption of service. I asked on the phone once what their terms are for payment...as in 30 days, etc...and was told payment is due immediately. I said, "Yeah, but you're not going to receive payment within seconds of creating an invoice, so how long do we have to pay before you consider the account delinquent?" I was told all accounts should be paid within ten days.

"Ten days? You seriously turn your accounts receivable within ten days". I was told yes, they do. I told the guy on the phone they should drop programming as a core business and teach other companies how to manage their A/R, because the standard has generally been about 30 days.

They also cut off my wife's service two weeks after we paid it. I then paid them over the phone for an entire year, only to get another "ACCOUNT RECONCILIATION -PAST DUE!" threatening email a couple of weeks later.

Re: Sirius XM is horrible [Re: donothin] #15062543 05/02/24 02:51 PM
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I like Pandora Premium more than Sirius. Cheaper and able to get more custom playlist.I get it if you are in the sticks though.

Re: Sirius XM is horrible [Re: Mark Perry] #15062545 05/02/24 02:54 PM
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Originally Posted by Mark Perry
Originally Posted by beartrap
be careful about giving them your credit card info.....a few years ago they made me a 6 month $30.00 deal then after 6 months,used my credit card info to renew me for $175.00 a year...they are a bunch of crooks and i wish i had a choice but I still use them ....make them send me an invoice every 6 months and i mail them a check....



Or just read the service agreement that you agreed to.


I did it over the phone and there wasn't any service agreement to read nor did they tell me they were going to use my credit info and renew me after 6 months at a huge increase in price...do a google search and you will find several lawsuits against Sirius for questionable and /or illegal renewal practices...

Re: Sirius XM is horrible [Re: beartrap] #15062549 05/02/24 02:59 PM
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Originally Posted by beartrap
Originally Posted by Mark Perry
Originally Posted by beartrap
be careful about giving them your credit card info.....a few years ago they made me a 6 month $30.00 deal then after 6 months,used my credit card info to renew me for $175.00 a year...they are a bunch of crooks and i wish i had a choice but I still use them ....make them send me an invoice every 6 months and i mail them a check....



Or just read the service agreement that you agreed to.


I did it over the phone and there wasn't any service agreement to read nor did they tell me they were going to use my credit info and renew me after 6 months at a huge increase in price...do a google search and you will find several lawsuits against Sirius for questionable and /or illegal renewal practices...



Every single time I've interacted with them they send an email.while I am still on the phone with them covering any changes etc. The service agreement is accessible there as well as on your online account. Takes less than 3seconds too on and look.

I've been a customer of theirs for years. I've never had an issue at all. They have my C/C # on file and have never just charged it without notice. I have zero complaints with them.

Re: Sirius XM is horrible [Re: donothin] #15062586 05/02/24 04:08 PM
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XM isn’t in the same hemisphere as Hughesnet for bad service.


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Re: Sirius XM is horrible [Re: donothin] #15062588 05/02/24 04:12 PM
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I can think of something else that’s horrible in this country right now.

Re: Sirius XM is horrible [Re: Pat Goff] #15062771 05/02/24 07:30 PM
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Originally Posted by Pat Goff
XM isn’t in the same hemisphere as Hughesnet for bad service.

thumb If you want it buy it , I'm only in my pickup 3 hrs a week , maybe .


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Re: Sirius XM is horrible [Re: Pat Goff] #15062776 05/02/24 07:36 PM
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Originally Posted by Pat Goff
XM isn’t in the same hemisphere as Hughesnet for bad service.


TERRIBLE company to deal with, I would willfully wish to deal with a bad case of hemorrhoids first-

And least the hemorrhoids would improve over time-

Last edited by steveiam; 05/02/24 07:36 PM.

What has happed to you does not define who you are-

HOW you react to what happens to you DOES!
Re: Sirius XM is horrible [Re: donothin] #15062929 05/02/24 10:13 PM
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I don't like the service but my wife does so we keep it. I have never had any bad dealings with them on cancelling the service or getting them to reduce the rate. Also if you are paying full price you are overpaying just call them and threaten to cancel they will give you a better deal.

Re: Sirius XM is horrible [Re: donothin] #15062933 05/02/24 10:23 PM
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When I disconnected the modem on my ride. To where there was no communication with a satellite. No OnStar.


For the first 6 months they sent letters saying my ride needed emergency repairs.


Then they sent letters bribing me with a year of free sat radio for three months. If only I'd take it to the dealership. Finally giving up on sending letters after the offer for free sat radio.



Have you tried disconnecting the modem? It's free sat radio. Just unplug it after the free trial.








Last edited by Grasshopperglock; 05/02/24 10:30 PM.
Re: Sirius XM is horrible [Re: donothin] #15062940 05/02/24 10:34 PM
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A bunch of you would make great wives, biatch, biatch and biatch some more. But you always have your CD’s, cassette tapes and 8 tracks you could listen to instead. roflmao

Last edited by Coach Hark; 05/02/24 10:34 PM.

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Re: Sirius XM is horrible [Re: donothin] #15063124 05/03/24 01:43 AM
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I play the game with them every end-of-contract. This time I succumbed to $7.89 / month all-in (vehicle and streaming over internet) for two years.)

Fair price to pay just to keep them from harassing me......


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Re: Sirius XM is horrible [Re: donothin] #15063151 05/03/24 02:17 AM
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Renewed Sirius this afternoon, did an online chat with some dude took about five minutes 6$ a month and was done.

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