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Most Online39,925 Dec 30th, 2023
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Re: Sirius XM is horrible
[Re: donothin]
#15062528
05/02/24 02:36 PM
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Joined: Jan 2005
Posts: 120,122
TexDawg
Top Dawg
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Top Dawg
Joined: Jan 2005
Posts: 120,122 |
I’ve had 3 month promos with new co cars several times, I listened to it when it was free, but I just can’t bring myself to paying for it.
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Re: Sirius XM is horrible
[Re: beartrap]
#15062531
05/02/24 02:40 PM
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Joined: Jan 2004
Posts: 72,604
Mark Perry
Super Freak
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Super Freak
Joined: Jan 2004
Posts: 72,604 |
be careful about giving them your credit card info.....a few years ago they made me a 6 month $30.00 deal then after 6 months,used my credit card info to renew me for $175.00 a year...they are a bunch of crooks and i wish i had a choice but I still use them ....make them send me an invoice every 6 months and i mail them a check.... Or just read the service agreement that you agreed to.
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Re: Sirius XM is horrible
[Re: donothin]
#15062540
05/02/24 02:51 PM
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Joined: Aug 2001
Posts: 11,740
Razorback
TFF Guru
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TFF Guru
Joined: Aug 2001
Posts: 11,740 |
Sirius XM has the worst customer service of any large company I know. They treat their customers like deadbeats who don't pay their bills. Even their emails are titled "account reconciliations".
They produce a bill, then within ten days of the date they produced the bill...not when you get it...they start sending threatening emails about needing payment to avoid disruption of service. I asked on the phone once what their terms are for payment...as in 30 days, etc...and was told payment is due immediately. I said, "Yeah, but you're not going to receive payment within seconds of creating an invoice, so how long do we have to pay before you consider the account delinquent?" I was told all accounts should be paid within ten days.
"Ten days? You seriously turn your accounts receivable within ten days". I was told yes, they do. I told the guy on the phone they should drop programming as a core business and teach other companies how to manage their A/R, because the standard has generally been about 30 days.
They also cut off my wife's service two weeks after we paid it. I then paid them over the phone for an entire year, only to get another "ACCOUNT RECONCILIATION -PAST DUE!" threatening email a couple of weeks later.
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Re: Sirius XM is horrible
[Re: donothin]
#15062543
05/02/24 02:51 PM
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Joined: Jul 2009
Posts: 173
Piper354
Outdoorsman
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Outdoorsman
Joined: Jul 2009
Posts: 173 |
I like Pandora Premium more than Sirius. Cheaper and able to get more custom playlist.I get it if you are in the sticks though.
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Re: Sirius XM is horrible
[Re: Mark Perry]
#15062545
05/02/24 02:54 PM
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Joined: Nov 2011
Posts: 7,218
beartrap
TFF Celebrity
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TFF Celebrity
Joined: Nov 2011
Posts: 7,218 |
be careful about giving them your credit card info.....a few years ago they made me a 6 month $30.00 deal then after 6 months,used my credit card info to renew me for $175.00 a year...they are a bunch of crooks and i wish i had a choice but I still use them ....make them send me an invoice every 6 months and i mail them a check.... Or just read the service agreement that you agreed to. I did it over the phone and there wasn't any service agreement to read nor did they tell me they were going to use my credit info and renew me after 6 months at a huge increase in price...do a google search and you will find several lawsuits against Sirius for questionable and /or illegal renewal practices...
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Re: Sirius XM is horrible
[Re: beartrap]
#15062549
05/02/24 02:59 PM
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Joined: Jan 2004
Posts: 72,604
Mark Perry
Super Freak
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Super Freak
Joined: Jan 2004
Posts: 72,604 |
be careful about giving them your credit card info.....a few years ago they made me a 6 month $30.00 deal then after 6 months,used my credit card info to renew me for $175.00 a year...they are a bunch of crooks and i wish i had a choice but I still use them ....make them send me an invoice every 6 months and i mail them a check.... Or just read the service agreement that you agreed to. I did it over the phone and there wasn't any service agreement to read nor did they tell me they were going to use my credit info and renew me after 6 months at a huge increase in price...do a google search and you will find several lawsuits against Sirius for questionable and /or illegal renewal practices... Every single time I've interacted with them they send an email.while I am still on the phone with them covering any changes etc. The service agreement is accessible there as well as on your online account. Takes less than 3seconds too on and look. I've been a customer of theirs for years. I've never had an issue at all. They have my C/C # on file and have never just charged it without notice. I have zero complaints with them.
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Re: Sirius XM is horrible
[Re: donothin]
#15062586
05/02/24 04:08 PM
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Joined: Jan 2005
Posts: 17,289
Pat Goff
TFF Guru
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TFF Guru
Joined: Jan 2005
Posts: 17,289 |
XM isn’t in the same hemisphere as Hughesnet for bad service.
Pat Goff Seadrift TX
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Re: Sirius XM is horrible
[Re: donothin]
#15062588
05/02/24 04:12 PM
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Joined: Dec 2008
Posts: 16,331
grout-scout
TFF Guru
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TFF Guru
Joined: Dec 2008
Posts: 16,331 |
I can think of something else that’s horrible in this country right now.
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Re: Sirius XM is horrible
[Re: Pat Goff]
#15062771
05/02/24 07:30 PM
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Joined: Mar 2011
Posts: 14,359
Bandit 200 XP
TFF Guru
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TFF Guru
Joined: Mar 2011
Posts: 14,359 |
XM isn’t in the same hemisphere as Hughesnet for bad service. If you want it buy it , I'm only in my pickup 3 hrs a week , maybe .
Triton 200 XP 200 Yamaha 0X66 94 Jeep Wrangler YJ 06 Jeep Wrangler TJ
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Re: Sirius XM is horrible
[Re: Pat Goff]
#15062776
05/02/24 07:36 PM
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Joined: Sep 2009
Posts: 16,188
steveiam
TFF Guru
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TFF Guru
Joined: Sep 2009
Posts: 16,188 |
XM isn’t in the same hemisphere as Hughesnet for bad service. TERRIBLE company to deal with, I would willfully wish to deal with a bad case of hemorrhoids first- And least the hemorrhoids would improve over time-
Last edited by steveiam; 05/02/24 07:36 PM.
What has happed to you does not define who you are-
HOW you react to what happens to you DOES!
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Re: Sirius XM is horrible
[Re: donothin]
#15062929
05/02/24 10:13 PM
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Joined: May 2020
Posts: 210
Flippy
Outdoorsman
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Outdoorsman
Joined: May 2020
Posts: 210 |
I don't like the service but my wife does so we keep it. I have never had any bad dealings with them on cancelling the service or getting them to reduce the rate. Also if you are paying full price you are overpaying just call them and threaten to cancel they will give you a better deal.
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Re: Sirius XM is horrible
[Re: donothin]
#15062933
05/02/24 10:23 PM
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Joined: Nov 2022
Posts: 2,246
Grasshopperglock
Extreme Angler
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Extreme Angler
Joined: Nov 2022
Posts: 2,246 |
When I disconnected the modem on my ride. To where there was no communication with a satellite. No OnStar.
For the first 6 months they sent letters saying my ride needed emergency repairs.
Then they sent letters bribing me with a year of free sat radio for three months. If only I'd take it to the dealership. Finally giving up on sending letters after the offer for free sat radio.
Have you tried disconnecting the modem? It's free sat radio. Just unplug it after the free trial.
Last edited by Grasshopperglock; 05/02/24 10:30 PM.
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Re: Sirius XM is horrible
[Re: donothin]
#15062940
05/02/24 10:34 PM
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Joined: Jan 2012
Posts: 11,772
Coach Hark
TFF Guru
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TFF Guru
Joined: Jan 2012
Posts: 11,772 |
A bunch of you would make great wives, biatch, biatch and biatch some more. But you always have your CD’s, cassette tapes and 8 tracks you could listen to instead.
Last edited by Coach Hark; 05/02/24 10:34 PM.
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Re: Sirius XM is horrible
[Re: donothin]
#15063124
05/03/24 01:43 AM
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Joined: Jun 2005
Posts: 12,974
DanDaBald
TFF Guru
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TFF Guru
Joined: Jun 2005
Posts: 12,974 |
I play the game with them every end-of-contract. This time I succumbed to $7.89 / month all-in (vehicle and streaming over internet) for two years.)
Fair price to pay just to keep them from harassing me......
NEVER FORGET 9/11/2001
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Re: Sirius XM is horrible
[Re: donothin]
#15063151
05/03/24 02:17 AM
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Joined: Feb 2012
Posts: 7,717
Caymas Cx 21
TFF Celebrity
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TFF Celebrity
Joined: Feb 2012
Posts: 7,717 |
Renewed Sirius this afternoon, did an online chat with some dude took about five minutes 6$ a month and was done.
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